Cookie Policy:
www.techniquedrivingschool.co.uk uses Session and First-Party persistent cookies in order to deliver the functionality of this website.
We do not use any third party tracking cookies, spyware cookies or cookies that are used to deliver advertising i.e. Access to all the cookies used is restricted to www.techniquedrivingschool.co.uk Since www.techniquedrivingschool.co.uk will not function without the use of cookies, your use of this site is taken by us to indicate your informed consent to allow us to place the cookies described above on your computer. You can find out more about cookie types and how you can control their use below. Cookie Information Cookies are small files that allow a website to recognise and track users. The ICO groups them into three overlapping groups: Session cookies Files that allow a site to link the actions of a visitor during a single browser session. These might be used by an internet bank or webmail service. They are not stored long term and are considered "less privacy intrusive" than persistent cookies. Persistent cookies These remain on the user's device between sessions and allow one or several sites to remember details about the visitor. They may be used by marketers to target advertising or to avoid the user having to provide a password each visit. First and third-party cookies A cookie is classed as being first-party if it is set by the site being visited. It might be used to study how people navigate a site. It is classed as third-party if it is issued by a different server to that of the domain being visited. It could be used to trigger a banner advert based on the visitor's viewing habits. Most browsers allow you to implement so called private browsing which will prevent the storage of cookies once you have left any particular website. Many sites will give you information on how to control cookie use via your browser. If you are in any doubt about this subject please visit the support site of your browser manufacturer and read their help files. |
Terms of Use:
The term Technique Driving School or ‘us’ or ‘we’ refers to the owner of the website.
This website is owned by Technique Driving School. The term ‘you’ refers to the user or viewer of our website. The use of this website is subject to the following terms of use: • The content of the pages of this website is for your general information and use only. It is subject to change without notice. • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the expression permission, which forms part of these terms and conditions. • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website. • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales. |
Privacy Statement:
Your privacy is important to Technique Driving School this privacy statement provides information about the personal information Technique Driving School raining collects, and the ways in which Technique Driving School uses that personal information.
Personal information collection
Technique Driving School may collect and use the following kinds of personal information:
Information about your use of this website (including, your name, telephone number and email address) as supplied in the Contact Forms on the web site, information about transactions carried out over this website (including: payment for lessons and gift certificates), this information will be destroyed after use and will have to be supplied each time a transaction occurs, we do not store payment information. Any other information that you send to Technique Driving School.
Using personal information
Technique Driving School may use your personal information to:
Where Technique Driving School will not disclose your personal information to its agents or sub-contractors for any purposes,other than which is authorised by you. The agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this privacy statement.
In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, Technique Driving School may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.
Securing your data
Technique Driving School l will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
Technique Driving School will store all the personal information you provide on its secure servers.
Information relating to electronic transactions entered into via this website will be protected by encryption technology.
Updating this statement.
Technique Driving School may update this privacy policy by posting a new version on this website.
You should check this page occasionally to ensure you are familiar with any changes.
Other websites
This website contains links to other websites.
Technique Driving School is not responsible for the privacy policies or practices of any third party.
Contact
If you have any questions about this privacy policy or Technique Driving School treatment of your personal information, please use the contact form on the website.
Pre-payments
By pre-paying for a block of lessons or service you are committing to having those lessons or service in the future. No refund will be offered if you just change your mind, or if you decide to cancel the rest of the lessons you have booked, as time will have been allocated to these lessons at the time of booking which cannot be filled. Please call Technique Driving School if you are unsure at any time about the terms governing your driving lessons.
Personal information collection
Technique Driving School may collect and use the following kinds of personal information:
Information about your use of this website (including, your name, telephone number and email address) as supplied in the Contact Forms on the web site, information about transactions carried out over this website (including: payment for lessons and gift certificates), this information will be destroyed after use and will have to be supplied each time a transaction occurs, we do not store payment information. Any other information that you send to Technique Driving School.
Using personal information
Technique Driving School may use your personal information to:
- Administer this website
- Enable your access to and use of the website services
- Send to you products that you purchase
- Supply to you services that you purchase
- Send you statements and invoices
- Collect payments from you
- Send you marketing communications
Where Technique Driving School will not disclose your personal information to its agents or sub-contractors for any purposes,other than which is authorised by you. The agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this privacy statement.
In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, Technique Driving School may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.
Securing your data
Technique Driving School l will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
Technique Driving School will store all the personal information you provide on its secure servers.
Information relating to electronic transactions entered into via this website will be protected by encryption technology.
Updating this statement.
Technique Driving School may update this privacy policy by posting a new version on this website.
You should check this page occasionally to ensure you are familiar with any changes.
Other websites
This website contains links to other websites.
Technique Driving School is not responsible for the privacy policies or practices of any third party.
Contact
If you have any questions about this privacy policy or Technique Driving School treatment of your personal information, please use the contact form on the website.
Pre-payments
By pre-paying for a block of lessons or service you are committing to having those lessons or service in the future. No refund will be offered if you just change your mind, or if you decide to cancel the rest of the lessons you have booked, as time will have been allocated to these lessons at the time of booking which cannot be filled. Please call Technique Driving School if you are unsure at any time about the terms governing your driving lessons.
|
|
ADI Code of Practice
Revised January 2017
About the code
The Driver and Vehicle Standards Agency (DVSA) and the driver training industry place great emphasis on professional standards and business ethics.
This industry code of practice has been agreed between the National Associations Strategic Partnership (NASP) and the DVSA.
It is a framework within which all instructors should operate. These professional bodies expect their members to adhere to this code of practice. The current NASP member groups are listed at the end of this document.
PERSONAL CONDUCT - driver trainers will be professional, comply with the law, keep clients safe and treat them with respect
The instructor agrees to:
The instructor agrees to:
The instructor agrees that:
The instructor agrees that:
Revised January 2017
About the code
The Driver and Vehicle Standards Agency (DVSA) and the driver training industry place great emphasis on professional standards and business ethics.
This industry code of practice has been agreed between the National Associations Strategic Partnership (NASP) and the DVSA.
It is a framework within which all instructors should operate. These professional bodies expect their members to adhere to this code of practice. The current NASP member groups are listed at the end of this document.
PERSONAL CONDUCT - driver trainers will be professional, comply with the law, keep clients safe and treat them with respect
The instructor agrees to:
- at all times behave in a professional manner towards clients in line with the standards in the National standard for driver and rider training
- at all times comply with legislative requirements including:
- the protection of personal freedoms, the prevention of discrimination based on age, disability, gender, race, religion or sexual orientation
- not using mobile devices like phones when driving or supervising client’s driving and only when parked in a safe and legal place
- demonstrating a high standard of driving and instructional ability upholding safety standards including showing consideration for all other road users particularly pedestrians, cyclists, motorcyclists and horse riders
- consumer, workplace and data protection regulations, the handling, storing, use and dissemination of video or audio recordings made in or around their tuition vehicle
- avoid inappropriate physical contact with clients
- avoid the use of inappropriate language to clients
- not initiate inappropriate discussions about their own personal relationships and take care to avoid becoming involved in a client’s personal affairs or discussions about a client’s personal relationships, unless safeguarding concerns are raised
- avoid circumstances and situations which are or could be perceived to be of an inappropriate nature
- respect client confidentiality whilst understanding the actions to take if a client reveals concerns about their private lives
- treat clients with respect and consideration and support them to achieve the learning outcomes in the National standard for driving cars and light vans (category B) as efficiently and effectively as possible
- ensure that their knowledge and skills on all matters relating to the provision of driver training comply with current practice and legislative requirements
- use social network sites responsibly and professionally:
- ensuring that clients personal information is not compromised
- ensuring when using social media for marketing purposes that what is written is compliant with privacy and data protection legislation pertaining to digital communications, the laws regarding spam, copyright and other online issues
- treating other users of social media including clients, colleagues and their views with respect
- be careful not to defame the reputation of colleagues, the DVSA, driving examiners or the ADI Register
- not distribute, circulate or publish footage taken of driving tests from in car cameras, without permission from the DVSA and the client
The instructor agrees to:
- safeguard and account for any monies paid in advance by the client in respect of driving lessons, test fees or for any other purpose and make the details available to the client on request
- on or before the first lesson make clients aware of both this code of practice and their terms of business which should include:
- legal identity of the school/instructor with full postal address and telephone number at which the instructor or their representative can be contacted
- the current price and duration of lessons
- the current price and conditions for use of a driving school car for the practical driving test
- the terms which apply to cancellation of lessons by either party
- the terms under which a refund of lesson fees may be made
- the procedure for making a complaint
- check a client’s entitlement to drive the vehicle and their ability to read a number plate at the statutory distance on the first lesson and regularly during their training
- make a record of a client’s progress, which will include the number of lessons provided, and ensure that the client is aware of their progress and future training requirement to achieve their driving goals
- discuss with and advise a client when to apply for their driving tests, taking account of DVSA’s cancellation rules, local waiting times and the instructor’s forecast of a client’s potential for achieving the driving test pass standard
- not cancel or rearrange a driving test without the client’s knowledge and agreement, in the event of the instructor deciding to withhold the use of the school car for the driving test, sufficient notice should be given to the client to avoid loss of the DVSA test fee
- ensure that when presenting a client for the practical driving test:
- the client has all the necessary documentation to enable the client to take the test
- the vehicle complies with all aspects of motoring law, displays the instructors certificate or licence correctly and is fitted with an extra interior rear-view mirror and correctly positioned L or optionally D plates in Wales
- accompany the client on their practical driving test and listen to the debrief, when requested to do so by the client
The instructor agrees that:
- the advertising of driving tuition shall be clear, fair and not misleading
- any claims made in advertising shall be capable of verification and comply with current CAP Advertising Codes
- advertising that refers to pass rates should not be open to misinterpretation and the basis on which the calculation is prepared should be made clear
The instructor agrees that:
- complaints by clients should be made in the first instance to the driving instructor, driving school or contractor following the training provider’s complaints procedure
- if, having completed the procedure, the client has been unable to reach an agreement or settle a dispute further guidance may be sought:
- if a client believes that their instructor is not providing a satisfactory business service they can contact their local Citizens Advice Bureau for guidance
- if clients are unhappy with their instructor’s professional service, the client can contact the ADI Registrar by emailing [email protected]
- Approved Driving Instructors National Joint Council (ADI NJC)
- Driving Instructors Association (DIA)
- The Motor Schools Association of Great Britain (MSA GB)
Block Bookings
Payment must be made in advance for all block bookings. Lessons must be taken within 6 months of payment being received.
